COMPLAIN TO THE FEDERAL TRADE COMMISSION https://www.ftccomplaintassistant.gov/ EMPIRE TODAY LLC and it's offshoot, Empire Carpet Company, which advertises extensively on Television, is an extremely crooked company, selling low-quality products to unsuspecting suckers at outrageous prices. Get all the facts in your case written down, including Empire's business address information and then goto the above website and submits all the facts. It's also is smart to complain to both national and local consumer magazines. Their websites have contact information. read full review »