Dear Mr. Yardley: I am writing to report poor customer service received at your Body Shop when interacting with Dave Viehe, Body Shop Manager. I have a 2003 Hyundai, Elantra, which was repaired at your body shop on March 19, 2009 after an auto accident caused by a driver failing to stop behind me, damaging the rear bumper of the car. Recently I noticed the area repaired, cracking around the edges. I notified Mr. Viehe and arranged to have the car looked at. On my initial telephone conversation Mr. Viehe was rude. He seemed annoyed at... read full review »