I recently tried to use frequent flyer miles from British Airways to purchase tickets from Phoenix, Az to Europe. After searching for my dates I attempted to book only to find their would bee $312.00 per ticket in fees to use my "free" frequent flier miles. Needless to say I was shocked and will no longer do business with British Airways andwould encourage anyone else to think twice before doing business with a company that woud resort to such unscrupulous tactics . read full review »