I booked a Design Service with Laura Ashley 2 years ago for approx £200, the deal (in writing) was that after the service, should I want to purchase any goods, I would get 25%-40% reduction, depending on the amount spent, and I had a year to make my purchases. Within the year, I went in to but some curtains and tie backs - I had gone in to buy more, but the staff told me that this Design Service discount had been withdrawn. No-one told me! I paid full price, with cash. Within 6 months one tie back had broken. I went back... read full review »