Long story short... we decided to switch to direct tv and try to cut our bills back each month. Boy were we wrong!! First they installed the incorrect equipment, we called two separate occasions to try to get this fixed (since they sub contact the installation process)and they have no record of either my husband or I calling to get this fixed. So by the third attempt to get this fix, (only 2 days have past) they wanted us to pay extra to get the correct equipment installed. So my husband asked if we canceled today would we get charged a... read full review »