I am want to voice my utter dissapointment at poor baggage handling system of MAS. I brought my family of 4 for holiday arriving London Heathrow 25 Feb 2010 via MH4. 1. Check-in luggage. I checked in 4 bags. One bag came out with deep scratches, and it was a brand new American Tourister bag! This bag was totally manhandled. I had fragile sticker pasted onto the bag but looks like no one noticed or bothered! I also knew the bag was manhandled as my son's baby biscuit was broken several pieces inside. 2... read full review »