We are writing to let you know of the horrific travel experience that we had on Etiahad airways. We spend a lot of time before deciding on Etihad for our travel to Kochi, India from JFK Airport in New York. We booked our flights well in advance after considering layovers, flight lengths and other factors. We were traveling with 2 young children (3 yr old and a 1 yr old) and a senior citizen (my mother) so we wanted to ensure that our journey was a pleasant one. We began our journey on Dec 1st from JFK. Our son was so excited to travel... read full review »