I bought a notebook asus from italy and had problem with the cd rom, the store said that i have to contact the customer service italy, the phone number is not free!!! details aren't so clear for the customer and only in italian so if you can't find the way you lose every thing, had to pay insurance otherwise i lose my labtop and they won't pay me back!!! insurance paid and sent by fax, now i have to call dhl and find out when they can take it, insufficent details were give to me and every step i take i should be... read full review »