I had the exact same problem with National car hire in three different countries. National car hire just doesn’t care any bit about the service they provide. At Toronto int. I booked a mid size car at the counter. Paid for it, wand the $200 deposit. I went to the midsize car section, only to find that there is none available. Now I ask you, how the hell do they make you pay for something that they don’t have? Got back to the counter and ask them how do they work. The Indian guy who was helping me said, Sorry, but I don’t know... read full review »