Last week, Jersey City, NJ had an outrage on comcast cable TV. A phone call was made to find out the situation (which I waited 25 minutes before speaking to rep). I was informed that there was an outrage and their technicians were on the field to fix the problem. The next day, we had partial service on one of our cable boxes. I called again to find out the status and they said it may be resolved by the end of the day. The next day, we got most of our channels but our guide was not working. Again, another call was placed and the rep informed me... read full review »