I wanted to prepone my booking and the sector and was told that I just need to pay the airline charges however, later on I found out that the Singapore country manager had put me on waiting for the wrong sector and would do nothing about it. This is after numerous phone calls and emails to Air India. The end result being nothing is being done to amend their own mistake and I have been asked to call the reservations department and amend it myself. Regards Neha Bahl read full review »