My husband bought me a ring at Kay Jewelers in February 2008 to replace my titanium wedding band after the birth of our child. We also purchased their lifetime guarantee plan and every six months have to turn in my ring for inspection in order to be eligible to have repairs or replacements done. Within this time I am not only driving to the store for inspection but also for 5 complaints. The first time a diamond came out, they sent it in and 2 weeks later I picked it up and it was "replaced". The second time the diamond in the same... read full review »