On Wednesday 24th Feb I had a knock on my door by my downstairs neighbours son at 7am telling me I got a leak and it was dripping down to his 90 year old mothers light fitting in her bathroom and down the walls. I went down and saw the damage, and then phoned 1st access Ltd. I got the number from Thompsons having seen the FMB logo on their advertisement. The receptionist told me that it would be £55 every half and hour and did I except, which I did, (I was told of no call out fees), and that their plumber would be with me between... read full review »