I called Sprint not once, not twice, but three time to cancel our service in advance of the end of contract terms---the contract was up and I did not wish to renew. Of course, Sprint renewed the contract without my authorization and then charged a cancellation fee on top of a another month of service which was never used. I spent hours on the phone trying to have them cancel the contract and fees--they refused and turned over the account to collections. This company is completely corrupt and their customer service is a DISASTER. NEVER CONTRACT... read full review »