In Dec 2009 after paying final bill with comcast they proceded to send a bill to collections for a modem I owned bought at Best Buy. They never contacted me over this. Instead I found out from a collections agency phone call. Upon calling comcast they eventually backed off when shown evidence and promised issue would be fixed. After 4 phones to them over two months Im still being hounded by collections and comcast refusesto fix the issue they caused. read full review »