TSM Movers Ltd.: - Improperly explained and misrepresented their insurance policies before the move began - Almost completely destroyed our downstairs stairwell while moving a couch - Overcharged by several hours (i.e. charged when no work was being done) - Movers exhibited unprofessional, unethical behavior - Office agreed to accept complaint, but later lied and said I had submitted my complaint too late read full review »