When I opened my business in 2008, I was required to place a 125.00 deposit on my account for two years. It was my understanding that it would be held with interest. In 2009 I signed a contract with TXU to lower my bill. When the second bill arrived and the new rate was still not applied to my account, I contacted TXU and was told that it was a "computer glitch" and it would work itself out and would apply to my account. I called every month after that and heard the same story. I finally wrote a complaint to PUC in Austin and they... read full review »