This happened to my girlfriend a while back. we went to the ATM to draw cash only to discover that there was none in her account. we immediately went into the branch to investigate and it was brought to our attention that her vodacom account had gone off approximately four times for the same bill. An accounts person in the branch agreed to reverse the extra debits, leaving the correct amount with Vodacom. the amount was then retuirned unpaid and has now affected her approval for a bond on a property. even though the correct amount had gone through she is still being penalised for their mistake. read full review »