I had no phone service for a full week (Feb 21-28, 2010). I called Cogeco for a service call. It was booked for Feb 26 between 8 AM and 12 NOON. I said I had to leave at noon so please make it as close to 8 as possible. I was told I would be called the day before and to mention that to the person who called. No one called the day before. I called Cogeco at about 11:20 on the 26th as I was panicking about the lack of a call, and the fact that I had to leave at noon. The woman I spoke to said the repair person would call when he was on hi... read full review »