What a mess they are! Customer service is horrible. When they did a major on-air personality shuffle and firings a little over a year ago (coincidentally right after the merger), I sent them a letter voicing my concerns. No reply whatsoever. Not even a lame form letter back to me. Then for some unknown reason, they suddenly and inexplicably didn't have the correct banking info for me even though absolutely nothing changed with it. Did they contact me? No, they just cut my service off. When I called to report a problem with my radio... read full review »