We bought my son an Apple Ipod for his birthday two years ago for $400.00 and change and at about the two year mark the headphone jack stops working. He can only hear the music out of one side of his headphones. So, having bought the extended warranty from Future Shop we brought it back to the location where we purchased it and asked that it be fixed. Two weeks later we received a call that the problem was with the hard drive and that the reason there was a problem with the hard drive was because there was physical damage (a small dent in the... read full review »