Dear DHL Customer Service, I would like to bring to your kind attention regarding the bad, infact very rude customer service (basically a bad telephone manners & attitude towards customers') by your Dubai office customer service representative Ms Ellen. Ref My shipment no: AWB2228352103. I got an SMS this morning (27.03.2010 at 10:40 AM dubai time) from DHL express to call them back which I did with in a minute, then I got Miss Ellen on Phone who did not reveal her name in the first palce..but asked my address detail... read full review »