Bangkok Airways customer service is the worst I have come across. I had booked 2 tickets from Koh samui to Bangkok, and then got them canceled. Its been over 4 months and they just wont refund the correct amount to me. I have emailed them at least 6 times with no reply to any of them. I have called them up 4 times, where the promises are big and they admit that my refund amount should be credited to me. Robing people of their money is a habit of Bangkok Airways. So be careful Bangkok Airways should be last option. And even if one has no other choice don't cancel or your money is gone. read full review »