I purchased a ticket from Expedia for $740 from JFK to Istanbul. It's not a cheap ticket. Due to a medical emergency I had to change my travel plans and postpone it for a week. I spent literally hours on the phone, they referred me so called supervisor and her supervisor 2-3 level up, but no help. They did not change, they did not offer credit for future use nothing. This is ridiculous and unacceptable. What kind ofcustomer service is that? It's a shame. I am never ever gonna buy ticket from Expedia just go directly to airline's company web site read full review »