I've purchased two Apple products (laptop and iPhone) and have had horrible experiences with them both. The laptop (PowerBook G3 Wallstreet) crashed more often than the Wright Bros. It crashed or froze 3 times a day. It would say "you've experienced an error of -3" or some such cryptic message. I mail ordered this thing and lived in E. TX, so there was no local support at all and no one who could tell me if this was unusual behavior or not. I was stupid, I guess, and never considered that Apple would actually help me... read full review »