I was hit with a 29.95 charge called 1-866-341-0767 talked to lady on the phone and she cancelled my membership but said that I would not receive a rufund of the 29.95, until I mentioned this complaint board then she was more than happy to give a "courtisey refund" trust me you mention the complaints that are against them they will definatly give you a "courtisey refund" read full review »