Dear Sirs, Its very surprising to know about the simple excuse on my registered complaint. My complaint was not justified correctly, your customer affairs has just tried to close my file : DXB/X/MT/130110/6683074 Therefore may I kindly request the responsible person in charge to take up this file for clarification ?? If for any further questions, please do not hesitate to contact me directly. My details can be seen on the above mentioned file. Many thanks & Kind regards Sudharshan Zurich read full review »