When presented with a Power of Attorney at the Ortley Beach, NJ office to handle my elderly parent's affairs, I was refused service. This Power of Attorney is on file in the Woodbridge, NJ office. After speaking with my attorney, Colleen Barlowski, the bank employee with a desk behind glass doors, refused to give me the name and address of Sovereign Bank's legal counsel. She didn't know, even though she speaks with them all of the time. She gave me the name of Kori Kaldor, whom she seeks legal advice from, but doesn't know if Kori is an attorney or not. read full review »