We bought this warranty and did not realize until recently that this is the company from hell. Dealing with the people is like dealing with someone who is deaf, blind and basically dumb. They will not pick up the phone and even if they do, they will put you on hold for hours. My husband actually only got through once the whole of today after trying almost twenty times. They promised a technician to come by to work on the cooktop, it has been three weeks. Now, they say that they are unable to find a technician. Then they keep... read full review »