suddenlink is horrible. They were supposed to come out at a certain time to install my services in which they didn't show up unitl almost 2 hours later. The packages are horrible and the you can't even accept collect phone calls on the phone that you pay for every month. I called about removing the block and they told me that it was permanent. I think I should determine if I wanted a block on my phone. I'm switching to another company.. read full review »