After receiving vague statements that we could expect our refrigerator within a week, we left the store. Two weeks later, we called back and were told it would probably arrive shortly. One week later, we called again. This time, we were told that they never had any idea when the fridge would arrive because since we purchased it there had been shipping uncertainties from the company. When we expressed frustration and talked to the manager, he was defensive, arguing that American had made no mistake, suggesting that we were never misled, and... read full review »