After ongoing problems with Dish Network, I was going to switch to Directv which purports to have superior programming and customer service. However, I canceled the work order before the installation after several days of dealing with Directv and Direct Star reps. trying to change the installation date. What an eye-opener: I thought Dish Network was bad, but the customer service for Directv is horrendous. After a high pressure sale pitch from Direct Star on b/h of Directv, I was repeatedly urged to create an account, even before... read full review »