I bought the product 'Sharmaine;: http://www.aldoshoes.com/us/women/boots/ankle-boots/69806184-sharmaine/97 two days back (Powell Street, San Francisco) and while I was buying it, the sales person advised me to purchase 'Elrorice': http://www.aldoshoes.com/us/accessories/shoe-care/comfort-fit/66620130-elrolice/0 for my boots to maintain a firm grip against platforms and put them on on my new boots. The next day, I noticed some strange marks/cuts towards the heel and took the boots back to the store for exchange. Now since... read full review »