My husband and I bought a vizio tv within 6 months of purchase the tv no longer had a picture. We went to the store to exchange it under warranty, but with this company you deal with them directly. We had to take time off work for someone to come to our house to try to fix it. It didnt work. We had to take another day off to wait for a delivery of a refurb tv ( total wait was over a month. Now 3 months later the refurb tv loses all HDMI inputs along with sound. They said all we can do is send you apart and take it to only 2 places to get... read full review »