California Child Support Services inadvertantly placed a hold on my checking account, then sent a rescind order fixing the error. Chase not only charged me a $100 fee, but refuses to refund the fee. I was told by one person when I called I would get the fee back, then by another that there is no way I would get it back. When I asked about why I was told I would get it back, I was told that person did not work in the department, they could not pronounce the name nor would they tell me what dept. they worked in. Trying to get a hold of a supervisor for days but do not return my calls. WORST customer service experience EVER. read full review »