This company does not know how to use the Internet to make the selling experience fulfilling, fun, or just plain easy. They have an ancient accounting system (I believe they still use mainframe computers) and their customer service reps are guaranteed a job as long as they keep their fulfillment system complicated. It is difficult to understand the charges on the prnted invoices or online. Their descriptions are vague such as "additional order" and "order processing fee" (which is duplicated many times thus adding to the... read full review »