Their insurer hit my car. I filed my claim same day. They took responsibility for it, and had their field appraisal guy come survey the damages to my car. It then took over 2 weeks of me calling every day, to get a status update on what was going on. They NEVER will return your phone calls. When I finally demanded to speak to my claims adjuster, I finally reach her and she tell me the estimate that the field appraisal guy sent her was "blank". And that she would have to request another one. Which is very fishy, because he sent it... read full review »