Particularly, Blizzard customer and technical support for World of Warcraft, the largest online game in the U.S., is absolutely atrocious. I have been having a problem connecting to the game for days now and haven't been able to get help because they released a software patch for it that introduced a dozen or more serious problems. In three days before the patch I couldn't get anyone at Blizzard to help, now you can't even get hold of their phone tech support - a regular number you'll incur charges for while talking to a... read full review »