I ordered a ring in Sept 2009. It took about 5 weeks to get it. The 14k gold mounting was very thin, the 1.15 of diamonds was more like maybe 50 points. When I returned it Nov 11th, that is when I found out it would be 45 days to get my money back. They also take 10 percent of the purchase price. I shouldn't get docked money because there product was inferior. On the air they do not tell you any of this. Other shopping channels get your product out in a week and you have your money back if your not satisfied with in a week of mailing it... read full review »