USER REVIEWS (Sly)
American Home Shield
Nov 30 First incident with heater.
Dec 1 Second incident with heater. Cut off gas to heater.
Dec 2 Early morning Contacted AHS and placed service request.
Dec 3 Placed on hold for 30 minutes, unable to contact repair company that was assigned to repair unit. Service ticket was assigned to different company
Dec 4 Called to check status. Was told the ticket was escalated to an EMERGENCY
Dec 4 3PM Repairman came to house to work on unit. Stated that he forgot his tools.
Dec 8 Called repair company to check status of parts ordered... read full review »
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