Geek squad took my alienware laptop in to do a diagnostic on it they then called said they could not even work on my computer and said it was a motherboard problem i took it elsewhere and it was not a motherboard problem at all it was a corrupted harddrive. My problem with geek squad is why did you charge me 79.00 if you by law cant fix my computer or even diagnose it correctly wouldnt the time to tell me you could not even fix it be before the diagnostic. i find this a very sloppy run business and will encourage anyone who ask me to not go to... read full review »