THE SERVICE MANAGER WAS VERY RUDE AND DISHONEST AND UNSUPPORTIVE. I TOOK MY MERCEDES IN THERE AND IT HAD A RECALL IN IT AND THEN WHEN I GOT THE CAR BACK THE NONE OF THE FEATURES IN THE STEERING WHEEL WORKED. AND THEN WHEN I TOLD THEM ABOUT IT THEY ACTED AS IF THEY WERE ABOUT TO KILL ME! THEY MEANING THE SERVICE MANAGER! I FELT THREATENED. read full review »