This is the letter I sent to Dell. I never received a reply: Please forward this to a supervisor. I am EXTREMELY UNSATISFIED. I have been in IT for 11 years. I purchased $100, 000 a year from Dell for a company which switched to HP recently. I however, personally stayed with Dell, until now. I will never order from Dell again. And as the family IT guru, this means my extended family will also go with HP from now on. Here is the problem. I ordered a computer on May 5th, 2010, order number: 24699XXXX with the payee being... read full review »