I work in customer service and really try to see things from all sides when talking to someone and the roles are reversed because I know that being screamed at for something that may or may not be in your control is not easy. While I normally just move on and choose not to do business with the company anymore, I felt I needed to share this one. Whether it is due to a lack of competition or just because they feel like they can do whatever. So here is my last and final interaction with UPS. I ordered something online to be shipped. It initially... read full review »