In reviewing my monthly statement, there appeared a charge for "Hardware Change Processing Fee" for $20. However, as there has been no change in hardware, in fact I have the same phone since April 2008, the charge is in error. I called Bell Mobility immediately to have the charge reversed. They indicated (after talking with both an assistant and their supervisor), that they could not reverse the charge, but the store that placed the charge on the phone could. I thought it was SOLO Mobile, as my other daughter also has a phone and did... read full review »