I purchased a Crystal model water purifier in May 2008 in Pune. I have a service contract Receipt No 50 0000778. The contract was with Sai Neelam in Pune, Maharashtra, for the period 01/08/09 to 31/07/10 . On fri 14th May I called Sai Neelam to lodge a complaint, as the unit was non functional. I was informed that they no longer are service agent for Eureka Forbes. No one responds to the Euro Helpline on 39883333. I finally got the number of a service agent - Sudip Enterprises. I lodged my complaint on 14th May, and till today no one has come... read full review »