On May 28, 2009 I purchased two books online, of the same name, For Every Dog an Angel. The charges for these books totaled: $11.77. When I called BBV to find out who BBV Discount Books is, I spoke with a Customer Representative named “Alaina”. When I questioned what I was being charged $19.95 per month for she immediately said, “Do you want to cancel your subscription?” I told her I didn’t have a subscription, she assured me I did. She explained that when I bought the two books in May 2009 one of the books wa... read full review »