Green Tree customer service is run on the basis of: "if we provide unrealistic response times then no one will bother us". Of course I gest in this statement, but read the following email response, from Green Tree, after I sent an email inquiry: "Thank you for contacting Green Tree Customer Service. This message is to confirm the receipt of your email request. You will receive a response from our Customer Service department within three to five business days. Please do not reply to this message as this is an outgoing mailbox... read full review »