I ordered 4-17-10 ===5 soft-cover books-recieved 4 plus a nora roberts hard -cover women's christmas book order #103-81457235141858--just want the book i sent for==i have had very good service=i order books about once a month===I'm getting ready to order now . thank you---no hard covers please=rlrobbins ps=i was waiting for my bank statement, to see if charge went thru, it did read full review »