"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (travelToChina)

Booking.com / "New Harbour Service Apartments"
travelToChina June 6, 2010
Used Booking.com and booked "New Harbour Service Apartments" in Shanghai, China. It was really bad experiences of staying in "New Harbour Service Apartments" - most of staffs were cold and helpless; the room was not clean; they didn't arrange the room/bed every day; even we asked them to replace the glasses/cups after 2 days, they still didn't do that. When we checked out, the hotel charged extra 15% on top of the room price!! I asked the hotel staff to call Booking.com's service number and was told that phone... read full review »
Filled under: Travel Location: United States

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